SOAP errors in vmware-dr.log

While configuering Site Recovery Manager 5.8 on vSphere 5.5 I had a couple of issues.

I was not able to pair both sides. The recovery site had the option ‘pair site’ greyed out. I had warnings that the SRA files could not be located. And there were errors in the VMware-dr.log . I also got ‘failed to retrieve pairs’ warnings.

And also ‘unable to find any storage replication adapter (SRA) files. You must install SRA’s before adding or modifying an array manager’

sra

 

2015-10-20T15:22:47.827+02:00 [03372 verbose ‘LocalSiteStatus’] Free disk space: 15057 Mb
2015-10-20T15:22:47.827+02:00 [03372 verbose ‘LocalSiteStatus’] CPU usage: 12 %
2015-10-20T15:22:47.827+02:00 [03372 verbose ‘LocalSiteStatus’] Available memory: 5297 Mb
2015-10-20T15:23:45.625+02:00 [07352 verbose ‘LocalQS’ connID=7ae2] Attempting to connect
2015-10-20T15:23:45.704+02:00 [05468 warning ‘LocalQS’ connID=7ae2] Failed to connect: (vmodl.fault.SystemError) {
–> dynamicType = <unset>,
–> faultCause = (vmodl.MethodFault) null,
–> reason = “Invalid fault”,
–> msg = “Received SOAP response fault from [<cs p:00000000067cddd0, TCP:FQDN-of-vcenter-:80>]: acquireSessionTicket
–> vim.fault.HttpFault”,
–> }

I could not find a solution in internet.

So I decided to repair the SRM installation. I did that by using ‘add/remove programs’, then select Site Recovery Manager and then select the ‘change’ option. Initally there was an error about the User Access Control. I had to edit the registry to disable UAC.

Then a reboot of the vCenter Server was required. Thereafter all problems were solved! I was able to pair, no more SRA missing warnings.

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